Privacy Policy

When you create an account, book a lodge, or contact us, we collect information you provide directly, including your name, email address, phone number, and payment details. We also collect usage data such as pages visited, search queries, and device information through cookies and similar technologies.

• Process bookings and payments between guests and lodges
• Send booking confirmations, reminders, and updates
• Improve our platform and personalize your experience
• Communicate about promotions, new features, or policy changes
• Prevent fraud and ensure platform security
• Comply with legal obligations

We share your information only as needed to facilitate bookings. When you book a lodge, the lodge operator receives your contact details and booking information. We also share data with:

• Payment processors (Stripe) to handle transactions securely
• Email providers (Resend) to deliver transactional emails
• Hosting providers (Supabase, Vercel) to operate the platform

We do not sell your personal information to third parties for marketing purposes.

We use industry-standard security measures including encryption in transit (TLS), secure password hashing, and role-based access controls. Payment information is handled entirely by Stripe and never stored on our servers.

You may access, update, or delete your account information at any time through your account settings. You can opt out of marketing emails using the unsubscribe link in any email. Lodge operators can manage their notification preferences in the Outfitter Portal.

Under Canadian privacy law (PIPEDA), you have the right to access your personal information and request corrections. To exercise these rights, contact us at the address below.

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the platform is used. You can control cookie settings through your browser preferences.

We retain your account data for as long as your account is active. Booking records are kept for seven years for financial and legal compliance. You may request deletion of your account and personal data at any time.

We may update this policy from time to time. We will notify you of material changes by email or through a notice on the platform. Continued use of Northern Lodgic after changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or your personal data, please contact us at privacy@northernlodgic.com.